Care and Nursing Homes Technology Solutions

New and improved technologies are becoming more widely available and adopted within the healthcare market as new solutions expand the horizons of both medicine and medical interactions. There will always be a challenge on the hands of the IT departments working within healthcare trusts as they search for a fine balance between driving efficiency and innovation in the workplace whilst also keeping an eye on the budget.

Net-Ctrl has the experience and knowledge to match needs with the correct technologies, which will enable changes and improvements to your daily operations, and improve the interaction between your residents, staff and medical professionals. We offer a portfolio of “best in class” technology from leading manufacturers that really delivers in the assisted living space. In addition, our services extend to project management, installation services and post installation IT support. Net-Ctrl will be there to assist you every step of the way.

Net-Ctrl Provides wireless, cyber security and CCTV solutions for Assisted Living

Delivering WiFi with Ruckus Networks

Net-Ctrl partner with Ruckus Networks, a leading high-performance network access infrastructure manufacturer. Ruckus continues to innovate across both wireless and wired technologies to meet the evolving needs of its clients.

Net-Ctrl invests time and effort to make sure your project works efficiently and effectively. Our goal is to keep people and organisations connected and improve quality and standards of care through innovative solutions. Benefits include:

  • Offer customers a modern network service that puts your resident’s needs first.
  • Help the elderly connect with their younger family members.
  • Boost morale in your working environment.
  • Help residents feel part of society again and make the feelings of loneliness and isolation, a thing of the past.
  • Optimise your organisation to run at maximum efficiency.

Benefits of Wi-Fi for residents

Transitioning to life in a care home can be an anxious time for residents. However, technology has the power to make this a less isolating and more positive experience, by helping to keep friends and families connected.

  • Downloading books and games keeps minds active.
  • Facebook allows residents to stay in touch with loved ones and feel part of their daily lives.
  • Skype keeps residents connected over long distances, when families are unable to visit regularly.
  • In-room Wi-Fi offers privacy and peace of mind.
  • Emails allow residents to arrange visits and catch up on news.
  • Residents can watch videos of hobbies they enjoyed in the past, which helps to stimulate memories.

Introducing residents to the internet has numerous mental health benefits, improves morale and is a simple way to enrich lives and keep residents connected to the outside world.

Benefits of Wi-Fi for your organisation

The installation of a Wi-Fi network can significantly improve and enhance the medical services you offer residents.

Manage medication electronically

  • Connect to GPs and chemists outside of your care home.
  • Simplify your medication management and procedures.
  • Allow GPs to access medical records and put patients at ease in the comfort of their own room

Manage care plans electronically

  • Make life easier for managers and staff with one central, integrated system.
  • Simplify admin tasks and data entry to keep patient records secure and accurate.
  • Provide an efficient system that allows carers to spend more time with patients.

Currently only a fifth of care homes offers Wi-Fi as a service. 

Becoming internet connected allows you to care for every aspect of your resident’s well-being and helps differentiate your care home from the rest.

As well as wireless and wired networking, Net-Ctrl work with Care Homes on a number of other technologies including IP-CCTV, IP-Audio, access control and lockdown technologies.

Net-Ctrl have worked with many organisations of all sizes and delivered technology solutions that have changed and improved the way they work.

Our experienced team will listen to your individual needs and work with you to create a network that meets your specific requirements.

We understand that you are working to a budget and will make sure we find the right solution for you – ensuring your care home network is secure, fast, robust and guaranteed to give you reliable coverage in the future.

Your resident’s data protection and confidentiality are hugely important and Net-Ctrl works hard to ensure your network is fully secure and has restricted data access to unauthorised personnel.

Finally, we will provide you with the tools and know-how to understand your new network and provide technical assistance and additional services whenever you need them – putting you in control.

Delivering Cyber Security with Fortinet

Net-Ctrl partner with Fortinet, a leading high-performance next-gen security infrastructure manufacturer.

Healthcare is moving to a more distributed model, connecting organisations with clinics, physician practices, labs, home health, and urgent care centres like never before. With this new distributed model, it is imperative that nurses, doctors, clinicians, and caregivers have seamless, secure access to patient data no matter where they are or what device they use. At the same time, the risk to electronic protected health information (ePHI) has never been greater.

With the many large-scale data breaches in the last few years, it is clear that healthcare is being targeted by cybercriminals. An August 2014 report by the FBI revealed that healthcare records are going for a premium of up to 10 times more than credit card information and a Ponemon study in 2013 found healthcare breaches cost more than in any other industry.

In order to address the new distributed healthcare model and the intensifying threat landscape, hospitals need to change the way they secure systems and networks. With the high risk of storing ePHI and the remote nature of evolving healthcare, the ability to secure a diverse and distributed network is essential. A coordinated approach to security is necessary to close the gaps between systems and better prevent the loss of ePHI.

Protect Sensitive Data, Applications, and Systems While Enabling Secure, Universal Access

In this highly regulated, highly competitive landscape, healthcare organisations constantly face the challenge of maintaining an omnipresent, consistent network across all their locations while also maintaining strong security measures necessary to protect ePHI. To further complicate matters, clinicians need secure, universal access to all of their resources, including clinical and support systems, even from their homes. So it is critical that healthcare organisations have strong security solutions as well as fast, reliable, and accessible networks.

Safely Allow Patients and Visitors Access to the  Network

As contradictory as it sounds, healthcare organisations are looking for ways to increase the access patients and visitors have to research information and the Internet on a wide variety of devices. The most obvious security concern with this approach is ensuring that ePHI is kept separate and secured from patient and visitor Internet traffic. It is also critical that patient and visitor traffic does not interfere with critical organisational traffic. This combination of factors requires next-generation security, network segmentation, and wireless management technology, coupled with traffic shaping, to ensure that the ePHI network is secure and always accessible.

Fortinet Provides End-to-End Security for Next-Generation Distributed Healthcare

All the challenges mentioned above require disparate functionality. Fortinet’s broad range of integrated security and specialised product lines provide solutions for healthcare environments that are unmatched by any other security vendor.

Delivering Secure CCTV with MOBOTIX

Nobody likes to feel observed. Therefore, video surveillance systems in health care facilities must be discreet and unobtrusive. Systems that only detect and alarm at events reduce observation to a minimum. At the same time, patients and residents can be sure that support will be provided quickly in a help situation, as a reliable alarm is triggered. Especially at night, when there is less staff in the building, video surveillance can quickly identify helpless persons. This contributes to more peace and undisturbed sleep. Patients and residents feel safe and secure and, at the same time, maintain a certain degree of independence. The inclusion of audio systems enables quick and easy communication.

The MOBOTIX portfolio meets all of these objectives with a wide portfolio of IP-CCTV solutions that allow for monitoring and safeguarding of residents. The MOBOTIX portfolio also comes with a whole host of analytical tools on each cameras and with no license fees, the MOBOTIX portfolio is a great choice.

MOBOTIX Camera Advantages:

 

  • High Resolution Megapixel Digital Imagery – Higher than HDTV
  • Provides 360° all-round view, or 180° widescreen.
  • In camera data storage
  • High quality professional software
  • Guaranteed low network loads
  • Unlimited data storage via NAS network storage.
  • Day and Night cameras operate reliably with no mechanical
  • components
  • Simultaneous record, event search and live viewing
  • Each camera is compliant with SIP standards

Tailored IT Support for your organisation

Net-Ctrl offers two packages for our clients that are based around your individual requirements. A breakdown has been provided below, but please contact Net-Ctrl for a bespoke IT solution support arrangement.

Gold Package

We appreciate that not all organisations will have a dedicated in house IT professional(s) at hand to administer updates and upkeep of your new equipment. Net-Ctrl can offer a managed service to our customers in this position.

On taking up the Gold Package, Net-Ctrl agree to maintain your product(s), applying and installing updates and patches onto your system, as well as solving any issues you may experience with the equipment via a fault finding service.

The Gold Package also covers:

  • System Back-ups
  • Change Requests
  • Admins Tasks

Why choose the Net-Ctrl Gold Package?

The Gold Package is designed for companies who have no in-house IT expertise capable of looking after the equipment and its upkeep, or an organisation who does not have enough time to train your current IT expertise on the new equipment. You will have an external fully trained technician on hand when you need them, to solve any sort of problems and manage your equipment for you.

Choosing the Gold Package means that you have the reassurance knowing that Net-Ctrl is on hand to help and get you back up and running.

Silver Package

The Silver Support Package is a remote service package. We will provide you with the ability to log problems with your products, which we will endeavour to solve as soon as possible, a rough guide to our response times can be seen below:

Priorities and response times

  • Severe: Receives attention within 2 hours depending on the engineer’s assessment.
  • High: Receives attention within 8 hours.
  • Medium: These will receive attention within 24hrs but most probably within 8hrs. These will be scheduled for resolution within 1-2 working days.
  • Low: will be scheduled for resolution within 2-3 working days. Low priority generally includes requests for new functionality such as software upgrades.

Why choose the Silver Support Package?

This package is designed for companies who have a trained or knowledgeable in-house IT team, capable of operating the equipment and administering upgrades, patches and solving minor problems, but need assistance on the deeper more major issues that may arise. In this case your team will have the comfort knowing they can contact a fully trained technician to help fix these issues getting your system or equipment back up and running.

Why Use

Net-Ctrl

Net–Ctrl is a leading UK value-add technology reseller. Our mission is to provide technology solutions and services that enable our customers to exist safely and efficiently in a complex digital world.

We always take a consultative approach to business. Our role is to find what is important to your organisation, to advise you on best practice and to find products and services that meet your demands. We understand that each of our customers is unique so finding the right balance of cost, functionality and performance is key to our recommendations and your final choice.

We have been operating for over 15 years and developed expertise in network security and infrastructure, wireless, IP-CCTV and building access control solutions. We have handpicked a wide product range with respected companies offering innovative and sophisticated technologies that we believe truly deliver in the workplace

Resources

Additional Information

Net-Ctrl provide network and structured cabling solutions as either a stand-alone installation, or to compliment products and solutions that we offer.

We provide an automated Cybersecurity awareness training solution covering both simulated phishing and training courses.

Offering end-to-end, affordable and competitive financing solutions to help you achieve your business goals. 

Net-Ctrl provides two excellent support packages in addition to any equipment purchased. Find out about our Silver or Gold support package

IP-CCTV site survey to assess camera locations and requirement and existing Mobotix solution health checks.

Net-Ctrl offers our Cloud WLAN. Delivering market-leading patented technology managed by the Net-Ctrl engineering team.

Net-Ctrl offers a range of wireless network solutions. We explore some common questions related to these solutions.

Predictive, Pre-Deployment, Post Installation and Health Check Wireless Surveys carried out by certified wireless engineers.