Ruckus Wireless Takes Top Marks in CRN’s Prestigious 2013 Annual Report Card (ARC) Survey of Value-Added Resellers
Smart Wi-Fi Innovator Earns Top Scores, Recognized for Product Innovation, Support, and Partnership Excellence within the SMB Networking Hardware Category, Beating Cisco, HP, Dell and Others
Ruckus Wireless, Inc. (NYSE: RKUS) announced that it has been awarded the highest honours in the 2013 CRN Annual Report Card (ARC), outscoring competitors including Adtran, Cisco, Dell/SonicWall, D-Link, Emerson Network Power, and HP. This prestigious study is considered the definitive benchmark for measuring excellence in the IT Channel community and recognizes the top-rated vendor partners in the industry. Ruckus Wireless won in the Networking Hardware for SMBs (small and medium/mid-size businesses) category by achieving the highest scores in all three sub-categories—Product Innovation, Support, and Partnerships.
To determine the winners, CRN’s research team surveyed more than 2,200 solution providers in North America across 18 product and service categories. Respondents evaluated the importance and their satisfaction with vendor partners on 18 criteria within three major areas: product innovation, support and partnership. Ron Gill, vice president of Enterprise Sales, Americas, for Ruckus Wireless, accepted the company’s 2013 CRN ARC Award in front of a live audience during an awards reception on Tuesday, August 20, 2013, at the XChange 2013 event in Washington, D.C. To view coverage of the awards, visit www.crn.com.
“Solution providers today need products and solutions that are specifically targeted at solving customer problems. Beyond demonstrating quality and innovation, they want to work with vendors who also excel at partner relationships and sales support,” said Robert Faletra, CEO, UBM Tech Channel. “For decades, CRN’s ARC has been recognizing the vendors who are the complete package, and we congratulate Ruckus Wireless for being named to the 2013 list.”
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